Did you know you can receive an alert anytime an invalid password is used for your login ID?
How: To begin, select ‘Security Options’ from the preferences area of the Main Menu. The Security Options page allows you to manage various security settings related to your online banking access. To review and manage your notification delivery channels and your current Alerts, select the ‘Alerts’ tab. You can review the available list of alerts by scrolling through the list. To select a particular alert, click the box next to that alert. Some alerts have already been selected by default, of those some are required for security purposes, other alerts can be unchecked and checked if you choose. For example, if you wish to receive a phone call when an invalid password is submitted for your login ID, enter the ‘Phone Number’ and click on the box next to ‘Alert me when an invalid password for my login ID is submitted’ to put a green check mark in that box. Once you have selected all the alerts you wish to receive along with how you want to receive them click ‘Submit Alerts Changes’. Now you will receive a phone call anytime an invalid password is submitted for your login ID.
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.