As fraud schemes continue to rise, we encourage you to remain vigilant. Your online banking login ID, password, and Secure Access Codes (SAC) are used in combination to keep your account secure. Protect these items with as much care as you would your personal information. Do not share Secure Access Codes over the phone or text with anyone, including CNB. If you suspect that you may have been impacted by a fraud scheme, please contact our customer call center at 585-394-4260.