Skip to main content

Upgrade for a Better Experience

Canandaigua National Bank & Trust would like to encourage all of our customers to update their internet browsers as new releases are made available. Using the most recent browser version ensures the best security, design experience, speed and functionality.

Continue to

If you have any comments or concerns, please contact our Customer Call Center at 585.394.4260 ext. 0.



CNBillPay provides you with an easy, convenient and secure way to pay your bills through CNB's Online Banking Center. And it's free for CNB Online Banking users. 

CNBillPay allows you to:
  • Pay your bills electronically all in one place and all from your computer 
  • Schedule single or recurring payments in just a few steps, and you’ll never worry about missing a bill or late fees
  • Track your payments history at a glance and follow all your past, present and future scheduled transactions
  • Receive helpful e-Notifications that let you know when payments are due or a bill has been paid
  • Protect against check fraud with electronic payments instead of unsecured mail
  • Save money every month on stamps and trips to the post office by making payments online

Helpful Hints for the improved CNBillPay:

PDF iconHelpful Hints Reference Guide

  • The first time you log in using Online Banking, you have to create challenge prompts, create a security key and accept the terms & conditions.  When using the Mobile App, you will not have to create the challenge prompts or create a security key.
  • For enhanced online security, certain transactions you do within CNBillPay will require you to answer one of your challenge phrases.


CNBillPay Support

Have questions about
View our Online Banking FAQs

Video Tutorial FAQ

Video Tutorials

Find detailed information on all of the features available for CNBillPay
Watch Tutorials