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Identity Theft and Restoration Services

Unfortunately, each year, millions of Americans have their identities stolen. The crime takes many forms. Identity thieves may obtain a credit card, or establish a telephone account in your name. You may not find out about the theft until you review your credit report or a credit card statement and notice charges you didn't make.

What CNB is doing for you...

As your bank, CNB goes to great lengths to protect your personal information. But the opportunities for identity thieves exist in many places outside of the bank. We recommend that you should be very proactive about protecting your personal information. So we have partnered with Generations Gold to offer our Optimum and e-ssentials customers Identity Theft  Restoration Services and the Identity Protection and Security Center.

Both services are free, but you are required to sign up for the Identity Protection and Security Center, which will become effective 10 business days after activation. More details.

What you can do for yourself...

Another resource you may choose to reference is the Federal Trade Commission’s website. This website offers information on what identity theft is, how it happens and what you can do to protect yourself. There are multiple tools available for on this website

Additionally, if you have not already, please be sure to order a free copy of your credit report. You are entitled to receive one of each of the main three agencies’ reports annually. You will need to request this either by phone or mail:

Annual Credit Report Request Service
PO Box 105281
Atlanta, GA 30348-5281

Or online:

You may choose to request all three of these reports at once, or you may choose one and then wait a few months to run another and so on. This way you will actually be checking your credit three times per year at no cost.

If you have any questions, you can submit a contact us form or call 394-4260 ext. 0.

Be Proactive. Sign Up Now. 

   ID Restoration Service

ID Protection &
Security Center

Fraud Alerts   Red Checkmark
Junk Mail Reduction   Red Checkmark
Free Credit Reports   Red Checkmark
Credit Card & Personal Information Registration Form   Red Checkmark
Legal and financial information to help restore your identity Red Checkmark Red Checkmark
Immediate access to information and assistance via 24 x 7 toll-free number Red Checkmark Red Checkmark
All attorneys’ fees associated with your identity theft claim paid for, up to a maximum of $2,500.00   Red Checkmark
Assignment of an attorney specializing in identity theft restoration to discuss the applicable laws and time limits which apply to recovery of the loss of funds   Red Checkmark
Credit bureaus, creditors, financial institutions, merchants, even utility companies contacted on your behalf   Red Checkmark
Federal Trade Commission complaint filed for you   Red Checkmark
Assistance filing police reports   Red Checkmark
Relevant government agencies contacted for you   Red Checkmark
Eligibility Free to Optimum and e-ssentials customers.

Learn more about Optimum and e-ssentials.
Free to Optimum and e-ssentials customers.

Learn more about Optimum and e-ssentials.
Signup Requirements Optimum and e-ssentials customers - enroll today for this free service. Optimum and e-ssentials customers must register for this free service.