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If you have any comments or concerns, please contact our Customer Call Center at 585.394.4260 ext. 0.

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CNBanker Voice

CNBanker Voice is another service for you to do your banking whenever, however. 

CNBanker Voice gives you 24-hour access to account information and more. 

CNBanker Voice provides:
  • Balance Information 
  • Transfer Funds
  • Recent Transactions
  • Payoff Information
  • Branch Locations
There are now four (4) phone numbers you can use to access CNBanker Voice:
  • 585-394-5520
  • 800-283-1989
  • 585-394-4260 option 2
  • 800-724-2621 option 2

Account information can also be heard in Spanish as an option.

Below you will find a menu guide to help assist you through the CNBanker Voice system. 

You will need to login the first time using your last 4-digits of your social security number.

PDF icon Download and print CNBanker Voice Menu Guide