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If you have any comments or concerns, please contact our Customer Call Center at 585.394.4260 ext. 0.


CNBanker Voice

CNBanker Voice is another service for you to do your banking whenever, however. 

CNBanker Voice gives you 24-hour access to account information and more.

 CNBanker Voice Feature 1CNBanker Voice Feature 2CNBanker Voice Feature 3

CNBanker Voice provides:
  • Balance Information 
  • Transfer Funds
  • Recent Transactions
  • Payoff Information
  • Branch Locations
There are now four (4) phone numbers you can use to access CNBanker Voice:
  • 585-394-5520
  • 800-283-1989
  • 585-394-4260 option 2
  • 800-724-2621 option 2

Account information can also be heard in Spanish as an option.

Below you will find a menu guide to help assist you through the CNBanker Voice system. 

You will need to login the first time using your last 4-digits of your social security number.

PDF icon Download and print CNBanker Voice Menu Guide