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Chat With CNB

Live Chat with a CNB Online Representative.

Chat Hours (Eastern):
Monday - Friday | 9am - 6pm
Saturday - Sunday | 9am - 1pm

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Phone
Call Center Telephone Numbers:
(585) 394-4260
(800) 724-2621

Call Center Representative Hours (Eastern):
8 AM - 8 PM | Mon. - Fri.
9 AM - 1 PM | Sat. and Sun.
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Online
Secure messaging with Online Banking:
Account related questions can be submitted using the secure message feature within Online Banking. You may also request a change in mailing address using this feature.
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Mail
Canandaigua National Bank & Trust
72 South Main Street
Canandaigua, NY 14424

Branch office locations and directions

Contact Us Phone Icon

Phone
Call Center Telephone Numbers:
(585) 394-4260
(800) 724-2621

Call Center Representative Hours (Eastern):
8 AM - 8 PM Mon. - Fri.
9 AM - 1 PM Sat. - Sun.
Contact Us Online Icon

Online
Secure messaging with Online Banking:
Account related questions can be submitted using the secure message feature within Online Banking. You may also request a change in mailing address using this feature.
Contact Us Mail Icon

Mail
Canandaigua National Bank & Trust
72 South Main Street
Canandaigua, NY 14424

Branch office locations and directions

Frequently Asked Questions

How do I report a lost or stolen ATM or debit card?

What should I do if I believe I am the victim of Identity Theft?

How do I request a Credit Freeze or place Fraud Alert on my credit report?

Request Information

For specific account related questions, please call our Call Center or use secure messaging within Online Banking.

If you would like general information about a service or product, please check all that apply and a CNB Representative will be in touch with you: 

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