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If you have any comments or concerns, please contact our Customer Call Center at 585.394.4260 ext. 0.

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Contact Us by Phone

Call Center Telephone Numbers:
(585) 394-4260
(800) 724-2621

Call Center Representative Hours (Eastern):

8 AM - 8 PM Mon. - Fri.
9 AM - 1 PM Sat. - Sun.
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Contact Us Online

For CNB account questions:
If you have an Online Banking account, please log in and use the secure messaging feature to submit your question.
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Contact Us by Mail

Canandaigua National Bank & Trust
72 South Main Street
Canandaigua, NY 14424

Branch office locations and directions

To report a lost or stolen ATM or debit card:

During business hours:
Call us immediately at (585) 394-4260 or (800) 724-2621 and speak to a representative

After business hours:
Call (585) 394-4260 ext. 3 or (800) 724-2621 ext. 3 immediately and follow the voice prompts.

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