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If you have any comments or concerns, please contact our Customer Call Center at 585.394.4260 ext. 0.

Your Bank > Customer Support

CNB Customer Support

Online Banking
Tips, tutorials, and troubleshooting help for CNB's Online Banking Services
Online Banking
CNBanker Voice
User guide information for CNB's voice banking system
CNBanker Voice
CNBudget Central
Tips, tutorials, FAQs and troubleshooting for CNBudget Central
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Security
Alerts, articles, and tips to keep your banking information safe on the Internet
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Contacting Canandaigua National Bank & Trust

Phone
(585) 394-4260
(800) 724-2621

Call Center Hours (Eastern):
8 AM - 8 PM Monday - Friday
9 AM - 1 PM Saturday & Sunday

Online
You can contact us using our Online Contact Form. We strive to respond to all contact submissions within one business day.
Mail
Canandaigua National Bank & Trust
72 South Main Street
Canandaigua, NY 14424

CNB Locations

Check Reorder

Online
If you are an Online Banking Customer, please log into Online Banking and click "Check Reorder" under the Services Tab.

- OR -

Order checks directly from the link below (reorders only):

Order Personal Checks Online

Order Business Checks Online

 

Call

Personal Check Reorder
(877)838-5287

Personal Call Center Hours
Monday - Friday 7am - 10pm CT
Saturday 8am - 6pm CT

Business Check Reorder
(800)252-3414

Business Call Center Hours
Monday - Friday 6am - 10pm CT
Saturday 8am - 4:30pm CT

ATM, Debit & Credit Card Support

ATM & Debit Cards Credit Cards
CNB credit card support is managed directly by First National of Omaha. Both the Personal and Business card support services are available 24 hours a day, 7 days a week.

Account Support

Deposit Accounts    

 

 

Quick Reference Guide

Online Banking Tutorials