Tips, tutorials, and troubleshooting help for CNB's Online Banking Services
Alerts, articles, and tips to keep your banking information safe on the Internet
Contacting Canandaigua National Bank & Trust
Call Center Hours (Eastern):
8 AM - 8 PM Monday - Friday
9 AM - 1 PM Saturday & Sunday
You can contact us using our Online Contact Form
. We strive to respond to all contact submissions within one business day.
Canandaigua National Bank & Trust
72 South Main Street
Canandaigua, NY 14424
Personal Check Reorder
Personal Call Center Hours
Monday - Friday 7am - 10pm CT
Saturday 8am - 6pm CT
Business Check Reorder
Business Call Center Hours
Monday - Friday 6am - 10pm CT
Saturday 8am - 4:30pm CT
ATM, Debit & Credit Card Support
CNB credit card support is managed directly by First National of Omaha. Both the Personal and Business card support services are available 24 hours a day, 7 days a week.
Travel Notification for Debit Card Use
To prevent interruption in ATM or debit card access, it is important to submit a travel notification.
- From the Online Banking Center, go to the Services menu and select Messages.
- Select New and choose Travel Notification from the To drop-down list.
- Type Travel Notification for the Subject line.
- Type your message. Be sure to include timeframe, location(s) and the last four digits of your debit(s).
- Press Send.