In support of our local businesses during the pandemic, CNB successfully helped 6,864 small businesses in our communities obtain over $526 million in funding through the SBA Paycheck Protection Program (PPP). Working in the community and for our community has positioned CNB well to be nimble and make quick decisions that benefit our clients not just before, but most importantly, throughout the pandemic. Our Relationship Managers provided personalized service, working with each client to understand how the pandemic has affected them and their goals for the future. The opportunity to help in a time of need is one way in which we demonstrate our commitment to the customers and communities we serve.

While looking at a business’s historical performance will always be key, we have learned that how they handled, and continue to handle, the current pandemic plays a key role in planning for the future. We work individually with clients to find solutions that work best for them long-term, rather than a one-size-fits-all approach. While a deferment may have worked well for one business, it may have not been in the best interest of another. Relationship Managers evaluate factors such as approaching rate adjustments and immediate relief needs to determine if a deferment is the best long-term solution.

Our lending decisions are made locally, and because of that, the ultimate winners are our customers. It is a proven formula that has benefited people and businesses of all sizes in our communities for nearly 135 years. No matter how simple or complex the need, our team remains focused on delivering exceptional customer service and attention to detail. We are proud to help your business see the long-term picture, providing you with options, and most importantly, peace of mind.

Learn more about CNB Business Financing or call (585) 419-0670 to speak with a Relationship Manager to discuss your current or future lending needs.

This material provided by Michael O’Donnell and James Schrader.