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CNB Modified Office Hours and Access

As our region begins to reopen, we continue to evaluate what we feel are the appropriate measures to meet the needs of our customers and communities, while balancing what is in the best interest for the health and well-being of our customers and employees. At this time, we are extending our Bank Office and Call Center hours and re-introducing Saturday hours.

Effective Monday, June 1, we will be extending banking hours and reintroducing Saturdays.
The updated hours will be as follows:

CNB Community Bank Offices

Drive-up ONLY
No Drive-up at College Town
Locations
Monday - Friday
Saturday Locations*
Sundays
9:00am – 5:00pm
9:00am - 1:00pm
All Locations Closed


*Saturday hours not available at Bloomfield, Canandaigua-Main, Mendon, Rochester-East Main, Rochester-College Town

Lobby Services**
Monday - Saturday
By appointment only.
Locations
Identification will be required at branch to verify appointment.
A mask is required for all Lobby Appointments. You will be asked to present your mask before entry. If you do not have a mask, your appointment will need to be rescheduled.


**account opening, wires, safe deposit access, loan closings, coin orders, large withdrawals, large deposits

Customer Call Center
585-394-4260
Monday - Friday
Saturdays
Sundays
8:00am – 6:00pm
9:00am - 1:00pm
Closed

Additional Banking Services

Consumer Lending
585-394-4260
By phone or appointment.
Wealth Management
585-419-0670
By phone or appointment.
Commercial Services
585-419-0670
By phone or appointment.
CNB Mortgage Company
585-385-2370 or 585-394-9100
By phone or appointment.

CNB Community Bank Offices

Drive-up ONLY
Monday - Friday: 9:00am – 5:00pm
Saturday Locations*: 9:00am - 1:00pm
Sundays: All Locations Closed
Locations
No Drive-Up at College Town
*Saturday hours not available at Bloomfield, Canandaigua-Main, Mendon, Rochester-East Main

Lobby Services**
Monday - Saturday: By appointment only.
Locations
Identification will be required at branch to verify appointment.
**account opening, wires, safe deposit access, loan closings, coin orders, large withdrawals, large deposits

Customer Call Center
585-394-4260
Monday - Friday: 9:00am – 8:00pm
Saturdays: 9:00am - 1:00pm
Sundays: 9:00am - 1:00pm

Additional Banking Services

Consumer Lending
585-394-4260
By phone or appointment.
Wealth Management
585-419-0670
By phone or appointment.
Commercial Services
585-419-0670
By phone or appointment.
CNB Mortgage Company
585-385-2370 or 585-394-9100
By phone or appointment.

Access to your relationship manager. 
We encourage you to visit CNBank.com/OurPeople to access a directory of our employees. This page will provide you with the several ways in which you can contact them should you need their assistance.


Online Solutions for Banking Anytime, Anywhere.

We encourage you to also consider utilizing our full array of online and mobile banking services that are available to you anytime, anywhere. If you would like to learn more or need assistance gaining access to these services, we encourage you to visit CNBank.com/RemoteBanking or call our Call Center or your local bank office.

As your community bank, we remain committed to our customers, communities and employees are here to provide you with the support and services you need using the means in which are appropriate under the circumstances we all face. We appreciate your patience and understanding at this time.