Did you know in the Online Banking Center there is a security option to change your password? Password maintenance is a good practice for any online account and this is a convenient way to change your password.
How: From the ‘Preferences’ menu, select ‘Security Options’. By default, the ‘Password’ tab is already selected. On the right are the ‘Password Requirements’. Enter your ‘Old Password’, ‘New Password’, and new password again to ‘Confirm Password’. Press ‘Submit Password Change’ to receive a confirmation message, above the ‘Password’ tab. Now, your password is changed for both the Online Banking Center and if mobile enrollment was completed, the Mobile Banking App.
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If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.