Did you know with CNBillPay you can view the payment method to a payee (electronic or by check)? This is helpful to know because the estimated delivery for electronic payments is two business days and payments by check is five business days.
How: Access ‘CNBillPay’ within the Online Banking Center. Use the ‘Payees’ drop-down menu and select ‘View Payees’. Listed under each payee is either ‘Electronic’ or ‘Check’. The payment method associated with a payee is determined by what is available for that payee, and what was entered when you set up the payee.
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If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.