Did you know in the Online Banking Center you can cancel a recurring transfer? This is helpful when you want to stop not just an individual transfer, but the series of transfers.
How: From the ‘Transactions’ menu, select ‘Manage Recurring’. Locate and click the recurring transaction to highlight it. From the toolbar above, select ‘Cancel’ and then ‘OK’ to immediately stop the series of transfers from continuing.
Schedule a Recurring Transfer
View How Many Times a Recurring Transfer Occurred
View if a Transfer is Part of a Recurring Series
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.