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Your Bank > News

Online Banking Tip of the Day: Immediately Stop a Recurring Bill Payment

August 20, 2014
Did you know with CNBillPay you can immediately stop a recurring bill payment?  This is a nice feature to help you avoid making unnecessary payments after all of your payments have been made.
How:  Access ‘CNBillPay’ within the Online Banking Center.  Use the ‘Payments’ drop-down menu and select ‘Scheduled Payments’.  Locate the recurring payment and click ‘Stop’.  Select the radio button for ‘Stop the payment series immediately’ and press ‘Stop Payment’.  This recurring payment series is now stopped and will no longer be displayed in scheduled payments or on the calendar.

Related Tips:
Change the Frequency of a Recurring Bill Payment
Change the End Date for a Recurring Bill Payment
Schedule a Recurring Payment in CNBillPay
Edit the Dollar Amount for a Single Instance of a Recurring Payment

If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.
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