An additional $310 billion has been added to the Payment Protection Program (PPP) funds offered through the Small Business Administration. We are currently accepting applications.

An additional $310 billion has been added to the Payment Protection Program (PPP) funds offered through the Small Business Administration. We are currently accepting applications to be entered into the SBA portal when it reopens beginning Monday, April 27.

CNB was able to help facilitate loans to 2,502 small businesses through this program representing $289,645,494 in the first round of funding. CNB is committed to assisting our small business customers and our community as a whole. If you have questions, please contact your relationship manager or your local branch to discuss your needs and circumstances. Apply online today. Click here to apply.

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March 23, 2020

Effective Wednesday, March 25: Change to Bank Office and Call Center Hours

We continue to evaluate what we feel are the appropriate measures to meet the needs of our customers and communities, while balancing what is in the best interest for the health and well-being of our employees.  At this time we feel it is appropriate to make an adjustment to our Bank Office and Call Center hours.

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March 20, 2020

We are committed to serving our customers and to meeting the needs of our communities by using the safest and best practices to maintain social distancing effectiveness. As a result, we will be modifying the ways in which you can access our services and the hours in which they are offered.

Effective Thursday, March 19, our banking services will be available as follows:

Access to your relationship manager.

We encourage you to visit CNBank.com/OurPeople to access a directory of our employees. This page will provide you with the several ways in which you can contact them should you need their assistance.

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March 13, 2020

Since 1887, and in the true spirit of community banking, Canandaigua National Bank & Trust (CNB) has focused on serving the needs of our customers, communities, and employees. This commitment extends beyond the financial well-being of our customers to the care and concern for their physical health and safety. We understand that the current financial environment may cause some uncertainty and concern, and we want to remind you that we are here to provide the financial education and advice you have come to know and trust from CNB.

Our office lobbies, drive thrus, and call center remain open and are prepared to serve you. Rest assured that we are exercising exceptional efforts in cleaning and disinfecting each location and our staff is actively practicing social distancing procedures. Our ATM network offers over 100 locations across the Greater Rochester and Finger Lakes Areas and our enhanced ATMs, located at our branch offices, offer envelope-free cash and check deposits for your convenience. For the well-being of our customers, communities, and employees, we are encouraging anyone who is experiencing flu-like symptoms to remain home.

We feel that this is an opportune time to review with you all the ways you can bank with us remotely – anytime, anywhere. CNB offers several remote banking options for individual and business customers to continue to conduct financial business while practicing social distancing. If you are not currently taking advantage of the services below and need assistance with the enrollment process, please feel free to contact your branch representative, the call center, or visit CNBank.com/OnlineSolutions. 

CNB Online Solutions: 

• Online Banking for Consumers and Business – View your account information, transfer funds, open an account, communicate securely, and more.
• CNBillPay® - Manage and pay bills online; set up is quick and easy.
• CNB Mobile App – Get real-time account information, make transfers, pay bills, and more.
• CNB Mobile Deposit - Deposit checking using your phone and CNB Mobile App.
• CNBusiness Deposit – Remote Deposit Capture and Payment Capture
• Mobile Wallet – Available for iPhone and Android. Carry your CNB Debit Card securely on you mobile device.
• Text Banking – Quickly retrieve your account balances, review transaction history, and transfer funds.
• CNBanker® Voice – 24-hour access to account information including balances, transaction history, and funds transfer.

Please use caution.
We want you to remain vigilant and to be aware that fraudsters may use these circumstances to their advantage. As we have been communicating regularly in recent months, it is important to remain steadfast in the protection of your personal and account information. Please note that CNB will not call you and request that you share a secure access code or passwords. We remind you to never share your passwords or secure access codes with anyone over the phone, by text, or by email – including CNB representatives. Most importantly, remember that if you ever receive an unexpected call and the information requests of the caller make you uncomfortable, stop the conversation, ask for their name, and inform the caller that you will return the call to a known, published CNB phone number. In addition, we urge you to use caution when receiving email communications. Fraudsters may also use this form of communication with subjects and messaging related to the coronavirus, as a means to entice you into clicking on a harmful link. These emails can appear as though they are coming from legitimate senders. Always review the sender’s email address for grammatical errors and slight variations from what is expected. This includes emails that appear to come from well-known health organizations.

We recognize the swiftly evolving situation and are closely monitoring these real-time developments. We are leveraging all of the resources available to us including information available from the Centers for Disease Control (CDC), the World Health Organization (WHO), NYS Department of Health, local County Public Health officials and medical specialists. The NYS Department of Health has a new hotline and website for questions - call 1-888-364-3065 or visit https://www.health.ny.gov/diseases/communicable/coronavirus/#_blank

In our 133-year history, Canandaigua National Bank & Trust has successfully navigated a variety of economic conditions and challenging times. We understand that the current financial environment may cause some financial uncertainty and hardships. We are here and available to discuss your individual situation and concerns, and to provide sound financial advice during this unprecedented time. As we navigate through these unique times, we encourage our fellow neighbors to remain conscientious and thoughtful as the impact felt may vary greatly from one individual to the next. #CNBeKind.

Thank you. 

Frank H. Hamlin, III
President and CEO