We have been notified that the United States Postal Service (USPS) is experiencing very high mail volume and limited employee availability because of the impacts of COVID-19. This may cause delays in delivery of CNB mail, such as statements and notices.  

If you are expecting a statement or notice that has a payment date, and you are unsure of that date, please call our Customer Call Center for assistance:
585-394-4260 ext. 0.