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U.S. Postal Service Delivery Delay

January 20, 2021

We have been notified that the United States Postal Service (USPS) is experiencing very high mail volume and limited employee availability because of the impacts of COVID-19. This may cause delays in delivery of CNB mail, such as statements and notices.  

If you are expecting a statement or notice that has a payment date, and you are unsure of that date, please call our Customer Call Center for assistance:
585-394-4260 ext. 0.