Did you know you can add another CNB online banking customer’s account to the list of accounts you can transfer to? This is convenient if you frequently make transfers to another CNB customer and want to save that recipient information for future transfers.
How: From the ‘Transactions’ menu, select ‘Cross Customer Transfer Setup’. Next select the radio button ‘Save recipient information…’ and press ‘Continue’. Enter the ‘Email Address’ and the ‘Last 4 Digits of CNB Account #’ for whom you are sending funds to (these should be obtained from the recipient), then press ‘Continue’. Once the recipient information is saved, the account will be listed as a ‘To Account’ along with your other accounts for funds transfers.
Make a Single Transfer to Another CNB Online Banking Customer
Add an Account You Have at Another Bank for Transfers
Creating a Display Name for Each Account in the Online Banking Center
Create the Order Accounts Appear for Funds Transfer
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.