Did you know in the Online Banking Center you can add an account that you are an owner/signer on to your existing Login ID? This feature is perfect for adding accounts that you did not originally enroll and for adding accounts you have opened since you enrolled in online banking.
How: From the ‘Services’ menu, select ‘Add/Delete Account’. Select the ‘Add’ radio button, enter the ‘Account #’, select the ‘Account Type’, and press ‘Continue’. The request will be processed within 1-2 business days.
Creating a Display Name for Each Account in the Online Banking Center
Customize Order Accounts are Listed for Mobile Banking App Transfer Screen
Using the Secure Mailbox in Online Banking to Communicate with CNB
Complete Mobile Enrollment to use Mobile Banking
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.