Did you know in the Online Banking Center you can create an alert for when a specific check posts to an account? If there is a particular check you wrote that you want to keep track of, this is a nice way to be notified when it clears your account.
How: From the ‘Preferences’ menu, select ‘Alert Options’. Click ‘Add Alert’ from the toolbar and choose ‘New History Alert’ from the drop-down list. This will open a pop-up window. Under ‘Alert Criteria’, choose an ‘Account’, select ‘Check Number’ for the ‘Field’, and enter the ‘Check Number’. Within the ‘Notification Frequency’ section, select ‘Notify me only on the first occurrence’. The ‘Notification Preferences’ area allows you to choose the ‘Type’ of alert you want to receive; either email, call, or text. Alerts are always sent to your secure online banking mailbox. When finished, press ‘OK’.
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If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.