Did you know with the Mobile Banking App you can delete all of the messages in your secure mailbox? This feature is only available in the app, and is helpful if you have a lot of messages you want to have all deleted at once, instead of one at a time.
How: Log on to the app and from the home screen, select ‘Messages & Alerts’. At the top right of the screen, press ‘Delete All’ and then ‘Yes’ to confirm you want to delete all of the messages.
Click here for more information about Mobile Banking
Messages & Alerts in the Mobile Banking App
Delete a Message in the Mobile Banking App
Send a Secure Message to CNB with the Mobile Banking App
Importance of Providing Detailed Information in Secure Messages
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.