Did you know with CNBillPay you can edit reminders for donations and gifts? Of the four payee types, these are the only two that the option to edit a reminder is available. For the other payee types you need to stop the reminder and then create a new one.
How: Access ‘CNBillPay’ from within the Online Banking Center, and then select ‘Reminders’ from the drop-down list under ‘Calendar’ in the top menu bar. On the left under ‘Reminder Options’, press ‘View Reminders’, and then choose the radio button for either ‘Donations’ or ‘Gifts’. On the right of the reminder select ‘Edit’, make your adjustments, and then press ‘Next’.
Two Ways to Navigate to CNBillPay Reminders
Schedule a CNBillPay Payment Reminder
View a List of CNBillPay Reminders
Reminders in the CNBillPay Calendar
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.