Did you know what you enter when using the description search in the Online Banking Center account register is important for how effective the search will be?
How: When using a description search, all transactions in the account register containing the characters entered in the ‘Description:’ field will be displayed. To limit the number of transactions displayed use more specific search terms. If the transaction(s) you are searching are not displayed, verify you have not entered any incorrect characters. Reviewing an account register for the description of a similar transaction can be helpful.
Searching your Register for all payments made to a particular payee
Using a Description Search in the Account Register
Using a Description in a Funds Transfer to Help When Searching
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.