Did you know you can maintain how you receive your security alerts for Online Banking?
How: From the ‘Preferences’ area of the main menu select ‘Security Options’, then choose the ‘Alerts’ tab on the ‘Security Options’ page to make changes for security alerts. The security alerts you have selected will be delivered to the ‘E-mail Address’, ‘Phone Number’, and/or ‘SMS Text Number’ that is displayed. At anytime you can add, edit, or delete any of these options for receiving security alerts. Make sure to click ‘Submit Alert Changes’ after you make any changes. It is easy to maintain the type of security alerts you receive and how you receive them.
Security Alert for Forgot Password
Security Alert for Invalid password
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.