Did you know you can receive your security alerts up to four different ways?
How: Select ‘Security Options’ from the ‘Preferences’ area of the main menu. Then click the ‘Alerts’ tab on the ‘Security Options’ page to maintain your security alerts and how you receive them. Your security alerts are delivered to the ‘E-mail Address’, ‘Phone Number’, and/or ‘SMS Text Number’ that is displayed, and also to your secure mailbox within Online Banking. By entering information for each, you can receive your security alerts simultaneously in four different ways.
Choose your Security Alerts
Maintain How You Receive Your Security Alerts
Security Alert for Forgot Password
Security Alert for Invalid password
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.