Skip to main content

Upgrade for a Better Experience

Canandaigua National Bank & Trust would like to encourage all of our customers to update their internet browsers as new releases are made available. Using the most recent browser version ensures the best security, design experience, speed and functionality.

Continue to

If you have any comments or concerns, please contact our Customer Call Center at 585.394.4260 ext. 0.

Your Bank > News

Online Banking Tip of the Day: Remove a Secondary Account Holder in CNBillPay

January 21, 2014

Did you know if you added a secondary account holder in CNBillPay, you can easily have them removed?  With this feature you can revoke the authorization you had previously given another to inquire about your payments.
How:  In CNBillPay, select ‘View Contact Info’ from the ‘Options’ menu.  Under ‘Account Holder Information’, select ‘remove’ next to the name of the ‘Secondary’ account holder, and press ‘Yes’ to confirm.

Related Tips:
Add a Secondary Account Holder in CNBillPay
Add a Challenge Phrase in CNBillPay
Make Payments From Different Accounts in CNBillPay

If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.
Contact Us