Did you know in the Online Banking Center you can remove accounts that appear on the overview page? This is helpful when you have an account listed in online banking that you no longer want displayed. For example a loan that has been paid off or a checking account that is now closed.
How: From the ‘Services’ menu, select ‘Add/Delete Account’. Select the ‘Delete’ radio button, use the ‘Account’ drop-down list to highlight the account, and press ‘Continue’. The request will be processed within 1-2 business days.
Add CNB Account to Existing Login ID
Creating a Display Name for Each Account in the Online Banking Center
Customize Order Accounts are Listed for Mobile Banking App Transfer Screen
Using the Secure Mailbox in Online Banking to Communicate with CNB
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.