Did you know in the Online Banking Center you can select your security alerts? This is a nice feature that enables you to choose which alerts you want to receive and how they will be sent to you.
How: From the ‘Preferences’ menu, select ‘Security Options’ and then choose the ‘Alerts’ tab. Enter the information for how you want to receive the alerts. Alerts can be sent to email, phone, and/or text. If you enter multiple options, an alert will be delivered to each when a selected security event occurs. Some alerts have already been selected by default and some are required. Check the alerts you would like to receive and uncheck those you do not want to receive, and then click ‘Submit Alerts Changes’.
Receive Your Security Alerts up to Four Different Ways
Security Alert for Invalid password
Add Options for Secure Access Code Delivery
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.