Did you know with CNBillPay you can stop a scheduled payment? This is useful when you have a scheduled payment, which you no longer want to take place.
How: From the ‘Payments’ menu, select ‘Scheduled Payments’. Locate the payment you want to stop and press ‘Stop’. Verify the payment you want to stop is displayed and then press ‘Stop Payment’. This payment will no longer appear in your ‘Scheduled Payments’ list.
Edit a Scheduled Payment in CNBillPay
Receive a Recurring Email List of All CNBillPay Scheduled Payments
Update Email and Text Number for CNBillPay Notifications
Use the CNBillPay Calendar to View Transactions
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.