Did you know in the Online Banking Center there are two ways to view a secure mailbox message? It is helpful to know of alternate ways to use features in case you are using a device in which an option is not available.
How: From the ‘Services’ menu, select ‘Messages’ to open your ‘Secure Mailbox’ and list your messages. To view a message you can: 1) Double click on a message, or 2) Select a message to highlight it, and then from the mailbox toolbar select the icon of an envelope with a magnifying glass.
Two Ways to Open an Alert for Editing
Grouping Messages in your Secure Mailbox
Hide/Show Messages in your Secure Mailbox
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.