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Security Center

What makes CNB Security different? CNB is committed to providing a secure environment for all of your banking needs whether your banking online, by phone or at one of our bank offices. Our investment in security includes protection for your debit card transaction online or at a merchant location, photo and signature scan for in-branch identification, multi-factor identification for online access, and more.


CNB Security

CNB is committed to the privacy of your information.

We recognize our customers' expectations of financial privacy, and preserving your trust is one of the core values of our bank. For over 120 years, respecting and protecting customer privacy has been vital to our business.


Frequently Asked Questions

Get answers to your most common security-related questions.


Find answers to frequently asked security questions. If you are in need of speaking to a live person, our Customer Care Center is also available at (585) 394-4260 ext. 0.



Contact Us

If your question about security is not answered here, please contact us.


Get support for all of your security and banking queries. Find the contact information you need to reach us by phone, online, or by mail.

Discover the CNB difference.

As the only local, full-service, community-owned financial institution in the Greater Rochester Area, CNB is investing in you, your business, and your community through our products, personal service, technology, and community support. We offer competitive banking solutions and personalized service that build long-lasting relationships.