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Security FAQs

What can I do if I’ve shopped at a merchant with a security breach?


How does CNB monitor my account for fraud?


What do I do if I find a purchase on my card that I did not make?


What should I do if I am planning to travel?


What should I do if I am the victim of Identity Theft?


How will CNB verify my identity?


Why does CNB monitor online and telephone activity?


What are some tips for creating strong passwords?


How do I update my contact information?


How do I set up account alerts?


How do I sign up for electronic statements?