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Your Community

Employee Volunteers

CNB takes an active role in the community through its support of local organizations and programs. With volunteerism as an integral part of the CNB culture, our people serve on boards, coach teams, and are emergency responders, investing their time and talent to enrich the lives of our neighbors. Together we are seeing our community thrive and grow.

Employee Community Involvement
 Ramona Green

Staying involved in her children’s lives is an important task for Ramona Green, and as many working parents know sometimes this is not an easy feat. That’s why Ramona decided to volunteer on the Bayview YMCA Advisory Stake Holders Parent Committee at the Ivan Green Elementary School in Irondequoit.

Since 2010, Ramona has served as a member of the committee by participating in the review and evaluation of programs and activities at the site. She also assists in the assessment of the performance of staff for the after school childcare program.

“I decided to volunteer on this committee because I have had both of my children enrolled in this program for over 13 years,” said Ramona. “Without the existence of this well ran program it would be very difficult for me to be a working parent. Being involved in the program has given me a great opportunity to stay involved and informed with what my child is doing after school.”

In addition to the convenience aspect of the YMCA site, Ramona also chooses to invest her time on the committee because of the program’s core values. The Bayview YMCA childcare program’s mission statement is to “place Christian principles into practice through its programs and activities to build a healthy sprit, mind and body for all”.

Ramona is Assistant Vice President & Trust Officer at Canandaigua National Bank & Trust. She is married to her husband, Mandel of 16 years. They have two sons, Mandel Jr. age 14 and Rylin age 10. They currently reside in the town of Irondequoit.

 James P. Terwilliger

For the past 7 years, Jim Terwilliger has invested his personal time and energy into the Wood Library as board member, chair of Finance Committee, Treasurer.

It all started when he was approached by a retiring member of the board in 2006. The board member explained to Jim that the board and organization as a whole was in need of an individual with financial expertise. It was great timing, as he was just coming off two other boards and was willing to accept the responsibility.

“I have done this my entire life,” said Jim. “I generally serve on at least one not-for-profit board on an ongoing basis.”

Wood Library’s goal is to be a comfortable and safe destination where people can stimulate their imaginations and connect to the local community and to the world. Jim’s role within the Finance Committee is crucial to maintaining the organization’s financial viability within the community.

To Jim, the personal satisfaction achieved by helping others is worth all of the effort.

“Contributing time and money to an organization positively impacts people’s lives and improves the quality of life for the community as a whole,” said Jim. “It provides a great deal of satisfaction knowing that your efforts make a difference to hundreds/thousands of people.  Most of us do not have such an opportunity to have this level of impact in any other way.”

He also serves as Council Member and President of the Canandaigua City Council and Chair of the City’s Finance Committee.

Jim is Senior Vice President - Group Manager, Financial Planning Strategies at Canandaigua National Bank & Trust. He has worked with scores of clients to develop and implement personal financial plans. He also authors regular financial columns for CNB in local publications and hosts "Ask the Experts" broadcasts for CNB on WHAM1180 radio.   

V Oberholtzer Valerie Oberholtzer

For more than 5 years, Valerie Oberholtzer has dedicated her personal time to Lifespan and working with the elderly. The inspiration, and motivation, comes from her mother.

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Valerie’s mother, Edwina Hannon, was a geriatric nurse for over 40 years. Her care, commitment and passion for that age group sparked Valerie’s interest. Valerie volunteers at Lifespan, an organization committed to helping older individuals live independently in the community, for as long as possible.

“I love hearing their stories,” said Valerie. “When you listen to the elderly, you can learn so much. I don’t think people place enough value in elderly citizens and how much they mean to our community.”

Serving in the Financial Management program of Lifespan seemed like a natural fit for the Irondequoit native. The program helps the elderly with budgeting, checkbook balancing and bill paying.

“Elder abuse of any kind infuriates me, including financial abuse” said Valerie. “In order to make sure they never fall victim, they need honest people willing to help them. I come from a banking and financial background, so balancing checkbooks, paying bills, and helping with budgeting comes easily for me.

My life is enriched from helping those that need my assistance, they get the satisfaction of remaining financial independent – it’s win-win,” added Valerie.

She also serves as treasurer for the Irondequoit Chamber of Commerce.

Valerie is Assistant Vice President, Irondequoit Community Office Manager with over 15 years of managerial experience. She joined the bank in 2003. She lives in Webster with her husband Daimon and two-year-old son Noah.

J Quintana Javier Quintana

Javier Quintana had someone willing to invest in him while in high school. Now, like many CNB employees, Javier is investing his time back into the community.

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A native Rochestarian, Javier participated in several programs during his time at East High School revolving around business, finance and banking. It inspired him to pursue a career in banking.

“I had teachers who invested in me,” says Quintana. “If we can impact [children] along the way it’s an investment that will pay dividends for years and years, and it will only strengthen our community. I know because I was the beneficiary of such investments.”

With that in mind, Javier has dedicated his time to several different organizations including Rochester Schools, CNB’s United Way Committee and the Big Brothers Big Sisters of Greater Rochester (BBBS) and serves on the Board of Directors at the PathStone Housing Action Corporation.

“I’ve done career days, exit interviews and participated in events like ‘Teach Children How to Save’ in elementary schools,” says Javier. “Giving back to kids can be rewarding,” he added.

During his time with CNB’s United Way Committee, Javier served as co-chair in 2012 and helped orchestrate CNB’s first participation in the United Way of Monroe County’s Day of Caring.

Javier also serves as a community partner for the BBBS, distributing tickets to venues that may be a benefit to those involved.

“It’s a great organization and I’m happy to do my part,” says Javier.

Javier is Assistant Vice President, Community Office Manager at the Alexander Park Bank Office and has over 13 years of banking experience. He joined the bank in 2007. Javier lives in Rochester with his wife Jael and their two daughters, Annabelle and Emily.

Deborah Rought Deborah Rought

Since 2009, CNB employee Debbie Rought has been volunteering her time for Ontario ARC, an agency dedicated committed to providing quality services for people with intellectual and developmental disabilities.

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Once a month, usually a Saturday or Sundy, Debbie will visit various ARC homes to do craft projects with the residents. Volunteering is a two-way street according to Debbie, and often times sends her home gaining just as much as those whom she helped.

"I encourage everyone to take the time to volunteer," says Debbie. "You get so much back in return. The smiles on the faces of the woman at Ontario ARC's houses light up our hearts. We make their day - and they make ours." It's Debbie's ability to build relationships that makes her a quality volunteer says Donna Auria, Ontario ARC's director of community relations.

"She has a very special relationship with the ladies who live there," says Auria. "It is evident when you see them all together." Debbie spends time making cards and crafts, all while sharing stories about what is happening in the daily lives of the residents. Debbie's time, enthusiasm and purpose has other Ontario ARC's praising her as well.

"She treats the ladies with respect and they look forward to seeing her whenever she stops by," says Diane Triplett, resident manager at the homes. "She will often bring friends, as a group they make beautiful cards, crafts and floral arrangements for special or everyday occasions," adds Diane. "We wish we had about 15 more of Debbie. We couldn't ask for any better."

Debbie was recently featured in Ontario ARC's "ARC Life". To see the piece in its entirety, click here.

Deborah is Assistant Vice President, Community Office Manager - Lakeshore Bank Office with over 30 years of banking experience. She joined the Bank in 1999. She lives in Middlesex with her husband, Bob.

K Serinis Karen Serinis

In 2010, Karen Serinis was looking for a way to get involved in an organization whose purpose was to make a real difference in the lives of women and the future of girls. She found what she was looking for in the Women’s Foundation of Genesee Valley.

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Established in 1994, the Women’s Foundation of Genesee Valley was created to manage a permanent endowment that would create lasting social change by investing in programs that benefit women and girls. The Foundation’s mission is to promote economic self-sufficiency through grant-making and education.

“In my three years, although my role has changed, the objective has remained the same,” said Karen, who joined the executive committee in 2011, and now serves as Vice Chair of the Board. “Our goal is to award grants to organizations that truly make a difference. We want to be behind programs that promote accountability and economic self-sufficiency. They key is that the grants go to organizations with a proven ability to deliver measurable results within that criteria. I do whatever I have to do to help achieve that goal.”

Along with serving on the Board, Karen participates in the Girls Grant Making Committee, where young adults are given the chance to make decisions on grant requests from outside organizations.

“It gives these young ladies a chance to evaluate the grant proposals and make real decisions,” said Karen. “This group deals with smaller monetary amounts, but nonetheless, it allows us to offer an opportunity for these high-school aged young women to learn, gain experience and make responsible choices.”

Another highlight, she says, is the annual event entitled “Voices of Experience”. Created in 1997, this program features a panel of women from diverse backgrounds delivering inspiring stories of their lives and the challenges they have overcome to become economically self-sufficient and field questions from the audience. It is attended by area youth and school groups; last year’s attendance topped 400 girls.

“When people attend this event, they will change,” added Karen. “Your heart is never the same.” This year, the event is scheduled on May 22, 2013 at Nazareth College in Rochester, NY.

Karen Serinis is Executive Vice President for Retail Banking and Consumer Lending at Canandaigua National Bank & Trust. She joined the Bank in 1997. She lives in Webster with her husband, Mike.

C Keys Chris Keys

No matter the time of year, Chris Keys can be found coaching youth sports throughout the community. Whether on the baseball diamond, basketball court or soccer field – he is always willing to volunteer his time.

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For the past six years, Chris has coached Canandaigua Travel Basketball (3rd and 4th grade), Canandaigua Junior Baseball (T-Ball, Rookie and Minor) and spends his summers coaching youth soccer. Watching young athletes grow is just one of the benefits.

“You watch them grow and have fun, that’s why you do it,” said Chris. “I think it’s a healthy way for kids to remain social, active and be with their friends.”

Beyond sports, Chris’ dedication to the Canandaigua area is apparent. He is the Treasurer of the Canandaigua Downtown Business Improvement District, a Board Member at the Canandaigua Country Club and a former Board Chairman of the Canandaigua Chamber of Commerce.

Chris Keys is a Senior Vice President, Group Manager in retail at Canandaigua National Bank & Trust. He joined the bank in 1989. He lives in Canandaigua with his wife Kelly and has four children, Jackson, Brooks, Callie and Colbie.

T O'Donnell
Tamra O'Donnell

Tamra O’Donnell grew up loving basketball. Whether it was playing, or watching her kids play: she has seen plenty of the game. When the opportunity to become President of the Canandaigua Basketball Booster Club presented itself, like a loose ball, she jumped on it.

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In 2009, Tamra was approached about helping out the basketball program at Canandaigua Academy. Since that day she has been instrumental in several different facets of the program including organization of tournaments, events, merchandise coordination and even keeping the scorebook.

“It’s a great opportunity to give back,” says Tamra. “I’m most proud of our work with the 3-on-3 tournaments that we have put together. Our tournament is recognized as a high-class community event that is executed well.”

Of course, another source of pride for Tamra is her son Mitchell, a captain for the varsity boys team.

“Mitchell has dedicated himself to the game of basketball for as long as I can remember. And although he has had some unfortunate injuries, he has stayed positive and undeterred. I’m proud of the way he has come back and how hard he works.”

Tamra O’Donnell is the Senior Vice President, Marketing at Canandaigua National Bank & Trust. She joined the bank in 1989. She lives in Canandaigua with her husband Tom and has two children, Morgan and Mitchell.