Your Bank > Customer Support

Browser Up-To-Date

Microsoft ended their support for Windows 7 January of 2020 and no longer provides active technical support or provides further security updates for Internet Explorer 11.

We require up-to-date Operating Systems and Browsers in order to access CNB’s Online Banking, CNBillPay® and Mobile Banking. If you are not on the latest browser version or Operating System you may not receive the optimal experience. In addition, the possibility of a security breach on your computer is increased, which can ultimately increase the opportunity for fraud occurring with your banking data.  

Check Your Browser

Use CNB's Browser Compatibility Checker to determine if an upgrade is needed.


To ensure the best Online Banking experience, we recommend using the current version of your preferred browser.

To ensure the best Mobile Banking experience,we recommend using the most up-to-date version of your device and turning on automatic app updates.

Apple Logo
Apple Device
Use the most up-to-date version
Turn on automatic app updates  


Android
Android Device
Use the most up-to-date version
Turn on automatic app updates  
 

To ensure the best Mobile Banking experience,
we recommend using the most up-to-date version of your device
and turning on automatic app updates.

Apple Logo
Apple Device  
Android
Android Device  
 

Why do I need an updated Operating System?

Your operating system is software that manages your computer or devices hardware and software resources and services. Older operating systems are not maintained or will not be maintained in the future, which means there will be no security updates or technical support going forward. This situation makes it easier for fraudsters to do damage to your computer or device and, more importantly, steal or manipulate your personal data.

Recommended Action:

  • When possible, select automatic updates for software on your computer and devices.
  • For software that doesn't automatically update, check regularly for updates and apply as soon as possible.

Why update your browser?

Maintaining an up-to-date browser is essential to ensuring online security and for supporting current websites. Older versions are not as stable and are more vulnerable to security threats. Browser maintenance benefits:

  • Security — Recent versions have developed strong security measures.
  • Appearance — Ensures that you are receiving the optimal experience.
  • Speed — Improves page and data loading with each browser update.

How do automatic app updates ensure version maintenance?

Turning on automatic app updates ensures that you will always be on the most up-to-date version and have the optimal user experience. To turn on automatic app updates:

  • Apple Devices — Navigate to iTunes & App Store settings and turn on App Updates.
  • Android Devices — Navigate to the Play Store settings and tap on the Auto-update apps option.