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If you have any comments or concerns, please contact our Customer Call Center at 585.394.4260 ext. 0.

Mortgage Pre-Qualification

For inquires or comments other than applying for a product, contact us.

Mortgage Application Steps

  1. Complete the pre-qualification on this page (approximately 5 minutes).
  2. A CNB Mortgage Company Representative will call you for additional information.
  3. Once approved, an application will be processed and underwritten locally.
  4. Then, schedule a closing appointment at the CNB location most convenient for you.

Asterisk (*) indicates required field.

Customer Type *
Number of Applicants:*
Property Type:*
Primary Applicant Personal Information
Primary Applicant Form of Identification
Primary Applicant Current Address
Current Housing:*
Primary Applicant Former Address
Primary Applicant Employment

Note: Alimony, child support or separate maintenance received are optional information and need not be revealed if the applicant does not choose to rely on such income in applying for credit.


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