Skip to main content

Upgrade for a Better Experience

Canandaigua National Bank & Trust would like to encourage all of our customers to update their internet browsers as new releases are made available. Using the most recent browser version ensures the best security, design experience, speed and functionality.

Continue to CNBank.com

If you have any comments or concerns, please contact our Customer Call Center at 585.394.4260 ext. 0.

ADA Compliance

Security Center | Customer Support | Contact Us

Locations Search
Your Bank > Customer Support

Quicken/Quickbooks

The Online Banking update is now complete.  To continue using Quicken, you will need to complete an account deactivation and reactivation process.  Documents detailing how to complete this process are below.

If you are using any Financial Management tool with a link to CNB Online Banking, you will need to update that link. 

If you are using a Financial Management tool, other than Quicken, Quickbooks, Direct Connect or Mint, you will need to use the following URL for CNB Online Banking:  https://cnbank.secureonlinebanking.com/canandaiguanationalbank/uux.aspx.  

Deactivation and Reactivation Instructions  

QuickBooks for Mac Conversion Instructions
QuickBooks for Windows Conversion Instructions - 
Quicken for Mac 2015-2017 Conversion Instructions
Quicken for Mac 2007 Conversion Instructions
Quicken for Windows Conversion Instructions 
Mint Conversion Instructions

Possible Duplication of Data  

Please Note:  In some instances, transactions data is duplicated when the new account is set up.  If you experience this, detailed instructions on how to correct any duplicate data can be found below.