Canandaigua National Bank & Trust (CNB) was recently recognized as a Rivel Banking Excellence Award winner, named among the top financial institutions in the Great Lakes region with reputations for top customer service. CNB was recognized in the top 10 banks in New York state.

The results for Great Lakes Banks with Top Customer Service Reputation were based on over 75,000 interviews conducted with households in the Great Lakes region during third quarter 2022 and third quarter 2023.

Rivel Banking Research conducts nearly 280,000 interviews annually to understand customers experiences with bank and credit unions. The firm tracks brand awareness and consideration with local market data retrieved from the interviews.

CNB has received many accolades for its performance throughout the years. For more information, visit www.CNBank.com/Awards.