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Jul 30, 2015
Microsoft Edge Browser Released

Microsoft has released its next generation browser, Edge, in accompaniment to the release of Windows 10. As with the release of any new browser, CNB strives to ensure that our customer experience comes with as few issues as possible. Testing

Jul 30, 2015
Jul 30, 2015
Online Banking Tip of the Day: Schedule a CNBillPay Reminder from the Calendar

Did you know with CNBillPay you can start from the calendar to schedule a payment reminder?  Starting from the calendar gives you a visual display of the whole month, to help you select when you would like to receive a reminder to make a payment.
How:  Access ‘CNBillPay’ within the Online Banking Center.  From the ‘Calendar’ menu, select ‘View Calendar.’  Locate and click the box for the date you want to schedule a reminder.  Select the radio button for ‘I would like to schedule a reminder,’ press ‘Next,’ and continue through the steps to schedule your reminder.  The ‘Reminder Date’ will already be populated with the date you selected in the calendar.

Jul 30, 2015
Jul 29, 2015
Woman to Watch: Shirley Banks

Rochester Democrat & Chronicle July 18, 2015By Kristine BruneauIf you have ever experienced someone using your debit card to make purchases without your consent or had private information stolen, it can be a frightening experience.Shirley Banks, electronic banking risk officer

Jul 29, 2015
Jul 29, 2015
RBJ Special Report

Rochester Business Journal (RBJ) VOLUME 31, NUMBER 17 JULY 24, 2015WWW.RBJDAILY.COM Special Report Low interest rates have prompted smaller banks to seek other ways to boost profitability.Uncertainty muddies crystal balls, prompts creativity With low interest rates, smaller banks find new

Jul 29, 2015
Jul 29, 2015
Online Banking Tip of the Day: View Method of Payment to CNBillPay Payees

Did you know with CNBillPay you can view the payment method (electronic or by check) to a payee?  This is helpful to know because the estimated delivery for electronic payments is two business days and payments by check is five business days.
How:  Access ‘CNBillPay’ within the Online Banking Center.  From the ‘Payees’ menu, select ‘View Payees.’  Listed under each payee is either ‘Electronic’ or ‘Check.’  The payment method associated with a payee is determined by what is available for that payee, and what was entered when you set up the payee.

Jul 29, 2015
Jul 28, 2015
Online Banking tip of the Day: Quickly View the Dollar Total of CNBillPay Payments by Month

Did you know with CNBillPay you can quickly view the total dollar amount for transactions in a specific month?  This feature lets you know what you spent or will be spending for a month to help you compare your monthly payments.
How:  Access ‘CNBillPay’ within the Online Banking Center.  From the ‘Calendar’ menu, select ‘View Calendar’ to display the current month.  To the left of the calendar is a box that displays dollar amounts for ‘Scheduled’ and ‘Past’ transactions.  Under those amounts is the ‘Total’ for the month.  To view prior months, press the left arrow at the top of the calendar and for future months, press the right arrow.

Jul 28, 2015
Jul 27, 2015
Online Banking Tip of the Day: Schedule a CNBillPay Payment from the Calendar

Did you know with CNBillPay you can start from the calendar to schedule a payment?  Starting from the calendar enables you to view your payment activity displayed in a calendar, to help you choose which date will be best for you to schedule a payment.
How:  Access ‘CNBillPay’ within the Online Banking Center.  From the ‘Calendar’ menu, select ‘View Calendar.’  Locate and click the box for the date you want to schedule a payment.  Select the radio button for ‘I would like to schedule a payment,’ press ‘Next,’ and continue through the steps to schedule your payment.  The ‘Process Date’ will already be populated with the date you selected in the calendar.

Jul 27, 2015
Jul 24, 2015
Online Banking Tip of the Day: Use the CNB App to Schedule a Recurring Transfer

Did you know with the CNB Mobile App you can schedule a recurring transfer?  This option enables you to easily schedule a series of transfers anytime, anywhere.
How:  Sign in to the app and from the ‘Transactions’ section of the main menu, select ‘Transfer Money.’  Select a ‘From’ and ‘To’ account, enter the ‘Amount,’ select a ‘Date’ in the future, and press the radio button for ‘REPEAT THIS TRANSACTION.’  This will open the ‘Schedule Recurring Transfer’ screen.  Choose how often to have the transfer repeat, select a date for the series to stop or select to have it repeat forever and press ‘Save.’  Verify the details and press ‘TRANSFER FUNDS’ to receive confirmation.

Jul 24, 2015
Jul 23, 2015
Online Banking Tip of the Day: Search Transfers by Date in CNB Mobile App

Did you know with the CNB Mobile App you can search for transfers by date?  This is useful to help you view only the transfers for a specific date.
How:  Sign in to the app and from the ‘Transactions’ section of the main menu, select ‘Transfer Money.’  For smartphones, press the ‘Activity’ button or swipe your finger right to left.  For tablets, activity is listed on the right side of the screen.  ‘Pending’ transfers are listed for future transactions, or press ‘Processed’ to search past transfers.  At the top of the screen tap ‘Search Transactions,’ type the date to search (for example 7/10/2015), and press ‘Done.’

Jul 23, 2015
Jul 22, 2015
Online Banking Tip of the Day: CNB Mobile App Layout Differs on Tablet vs. Smartphone

Did you know the CNB Mobile App has a different layout on a tablet than on a smartphone?  This allows for an experience that corresponds best to the screen size of the device you are using.
How:  All menu options in the app are present on a tablet and a smartphone.  The variation in the layout depends on the type of device you are utilizing.  On a tablet the main menu is on the bottom of each screen with a side menu applicable to the screen displayed.  On a smartphone you swipe your finger left to right to access the main menu and right to left to access side menus applicable to the screen displayed.

Jul 22, 2015
Jul 21, 2015
Ask the Experts Features Tom Benner and John Richardson

This Sunday night, Tom Benner and John Richardson, Investment Officers from the Wealth Strategies Group, Canandaigua National Bank & Trust, will describe how to create and manage a winning investment strategy. Listen to Ask the Experts, Sunday night at 8

Jul 21, 2015
Jul 21, 2015
CNB Economic Comments July 21

To EveryoneFrom Gregory S. MacKay, EconomistTwice a year the Chairman of the Federal Reserve Bank reports to both Houses of Congress on the state of the economy and monetary policy. Highlights of last week’s report included 1. Jobs – The labor

Jul 21, 2015
Jul 21, 2015
Online Banking Tip of the Day: Deposit a Check Anytime, Anywhere

Did you know with the CNB Mobile App you can deposit a check into your CNB checking or savings account?  CNB Mobile Deposit is a feature which enables you to deposit a check on your schedule without the need to go in to a bank office.
How:  To use ‘CNB Mobile Deposit’ you need to have the CNB Mobile App installed and completed the ‘Mobile Deposit Enrollment' process.  Sign in to the app and from the ‘Transactions’ section of the main menu, select ‘Deposit Check.’  Press ‘To’ and select an account to deposit to.  Enter the ‘Check Number’ and the ‘Amount’ of the check being deposited, then press ‘Capture Image.’  Follow the steps to capture an image of the front and back of the check.  Verify the details and images for the deposit, then press ‘Submit Deposit.’

Jul 21, 2015
Jul 20, 2015
Online Banking Tip of the Day: CNB Mobile App on Smartphones has Swipe Functionality

Did you know the CNB Mobile App on a smartphone has swipe functionality?  This enables you to easily move between menu options within the app.
How:  Open the CNB Mobile App on your smartphone and sign in to open the ‘Dashboard’ screen, an overview of your accounts.  From this screen you can swipe your finger left to right and right to left, to access different menu options.  The app always starts from the ‘Dashboard’ screen, but each screen has swipe functionality with menu options that correspond to that screen.

Jul 20, 2015
Jul 17, 2015
Online Banking Tip of the Day: Download a CNBillPay Reminder into Your Outlook Calendar

Did you know with CNBillPay you can download a reminder into your Outlook Calendar?  This is an easy way for you to automatically sync the information from a reminder right into your Outlook Calendar.
How:  Access ‘CNBillPay’ within the Online Banking Center.  A reminder can be downloaded at the time you create it or when you are viewing your list of reminders.  In the details for each reminder is a ‘Download Reminder to:’ option.  Click the link to the right that says ‘My Microsoft Outlook Calendar.’  Press ‘Open’ to have the details from that reminder prefilled in a new appointment.  When finished press ‘Save & Close’ to have this payment reminder added to your Outlook Calendar.

Jul 17, 2015
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