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Online Banking Tip of the Day: Stop a Recurring Notification in CNBillPay
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Did you know with CNBillPay you can stop a recurring notification? This is helpful when you want to stop receiving a specific recurring notification you had scheduled.
How: In CNBillPay, select ‘e-Notifications’ from the ‘Options’ menu, and then select the ‘Recurring’ tab. Each of the three kinds of recurring notifications displays what you have for your current schedule. To the right of each scheduled notification is a red box in the ‘Remove’ column. Select the box to remove the corresponding notification from your list and no longer receive that email.
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Mar 07, 2014
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Online Banking Tip of the Day: Display Only Transactions Within an Amount Range
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Did you know in the Online Banking Center you can select to display only the transactions within an amount range? This option is nice for when you want to view a list of every transaction that occurred on an account within a specified range of amounts, going back as far as the oldest transaction available.
How: When viewing your account’s register, select ‘Search’ from the left side of the account register toolbar to view the ‘Search Criteria’ drop-down list. From the list choose ‘Range of Amounts’, then enter a ‘Minimum Amount’ and ‘Maximum Amount’. Once the range is entered, press ‘Submit’ to view the results.
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Mar 06, 2014
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Online Banking Tip of the Day: View Your Scheduled Recurring Notifications for CNBillPay
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Did you know with CNBillPay you can view what you have scheduled for recurring notifications? This is helpful for maintenance when indentifying adjustments you want to make.
How: In CNBillPay, select ‘e-Notifications’ from the ‘Options’ menu, and then select the ‘Recurring’ tab. If you scheduled a notification, it will be listed under ‘Your current scheduled notifications’ in the section for the type of notification it is.
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Mar 05, 2014
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Online Banking Tip of the Day: Display Only Transactions for a Specific Date
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Did you know in the Online Banking Center you can select to display only the transactions that took place on a specific date? There are multiple search options available and the ‘Single Date’ search is perfect when you want to focus on only transactions that took place on a selected date.
How: When viewing your account’s register, select ‘Search’ from the left side of the account register toolbar to view the ‘Search Criteria’ drop-down list. From the list choose ‘Single Date’ and then select the calendar icon. Use the calendar to choose the ‘Date’ to search and then press ‘Submit’.
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Mar 04, 2014
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Online Banking Tip of the Day: List of CNBillPay Payees in a Recurring Email
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Did you know with CNBillPay you can receive a list of all your payees in a recurring email? This feature is a helpful way to regularly review a list of your payees and assist you with maintenance.
How: In CNBillPay, select ‘e-Notifications’ from the ‘Options’ menu, and then select the ‘Recurring’ tab. In the box for ‘A list of all payee and transfer accounts’, select from the drop-down lists ‘How often’ and ‘On what day’. Then press ‘Submit’ to schedule the notification. If you want to create additional notifications with a different schedule, repeat the process. ‘Recurring Notifications’ are sent to the ‘Email address on file’, if necessary, ‘Update’.
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Mar 03, 2014
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Online Banking Tip of the Day: Remove an Account that Appears on Overview
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Did you know in the Online Banking Center you can remove accounts that appear on the overview page? This is helpful when you have an account listed in online banking that you no longer want displayed. For example a loan that has been paid off or a checking account that is now closed.
How: From the ‘Services’ menu, select ‘Add/Delete Account’. Select the ‘Delete’ radio button, use the ‘Account’ drop-down list to highlight the account, and press ‘Continue’. The request will be processed within 1-2 business days.
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Feb 28, 2014
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Online Banking Tip of the Day: Speed Up Payment Scheduling in CNBillPay
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Did you know CNBillPay has a feature to speed up payment scheduling? Use ‘Shortcut’ to pre-load your bills based on your payment history.
How: You can set ‘Shortcut’ as the default start page, or access it by selecting the ‘Shortcut’ box on the ‘home’ page. When on the ‘Shortcut’ page, payees will already be selected. Make adjustments if necessary and continue through the steps to schedule your payments.
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Feb 27, 2014
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Online Banking Tip of the Day: Two Ways to Delete a Secure Mailbox Message
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Did you know in the Online Banking Center there are two ways to delete a secure mailbox message? A message can be deleted directly from the mailbox list or while the message is open.
How: From the ‘Services’ menu, select ‘Messages’ to open your ‘Secure Mailbox’ and list your messages. Select a message to highlight it, then select the icon of a red X from the mailbox toolbar and press ‘OK’. You can also open a message, then select ‘Delete’ from the message toolbar and press ‘OK’. For related tips click the link on the left.
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Feb 26, 2014
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Online Banking Tip of the Day: Loan Application in Online Banking Center
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Did you know you can apply for a loan in the Online Banking Center? This feature is useful for when you are unable to get to a bank office or prefer to apply for a loan online.
How: From the ‘Services’ menu, select ‘Open New Account’ to open the application in a new tab or window. Be prepared to enter identification information. The application is a secure four step process that begins with Name, Date of Birth and Social Security Number. Press ‘Continue’ to proceed through the steps. When applying for a loan, you select the type of loan as part of step two and enter information used for the loan you are applying for. The process is fast, easy and secure! For related tips click the link on the left.
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Feb 25, 2014
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Online Banking Tip of the Day: Two Ways to View Secure Mailbox Messages
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Did you know in the Online Banking Center there are two ways to view a secure mailbox message? It is helpful to know of alternate ways to use features in case you are using a device in which an option is not available.
How: From the ‘Services’ menu, select ‘Messages’ to open your ‘Secure Mailbox’ and list your messages. To view a message you can: 1) Double click on a message, or 2) Select a message to highlight it, and then from the mailbox toolbar select the icon of an envelope with a magnifying glass. For related tips click the link on the left.
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Feb 24, 2014
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Online Banking Tip of the Day: Add CNB Account to Existing Login ID
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Did you know in the Online Banking Center you can add an account that you are an owner/signer on to your existing Login ID? This feature is perfect for adding accounts that you did not originally enroll and for adding accounts you have opened since you enrolled in online banking.
How: From the ‘Services’ menu, select ‘Add/Delete Account’. Select the ‘Add’ radio button, enter the ‘Account #’, select the ‘Account Type’, and press ‘Continue’. The request will be processed within 1-2 business days. For related tips click the link on the left.
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Feb 21, 2014
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Online Banking Tip of the Day: Hide/Show Messages in your Secure Mailbox
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Did you know in the Online Banking Center Secure Mailbox you can switch between hiding and showing the messages you have listed in a group? This is a useful feature to assist with organization of grouped messages.
How: From the ‘Services’ menu, select ‘Messages’ to open your ‘Secure Mailbox’ and list your messages. Select to ‘Group By’: ‘Sender’, ‘Subject’ or ‘Received’. Once your messages are separated into groups, there will be a minus sign on the left next to each grouping. Press the minus sign to hide the list of messages in that group; this will then change to a plus sign. To show the messages in that group again, press the plus sign. For related tips click the link on the left.
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Feb 20, 2014
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RBJ: Regulations Continue to be Both Burdensom, Costly
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By THOMAS ADAMS Rochester Business Journal February 14, 2014 The regulatory paperwork at community banks continues to increase as 2014 dawns, and it will increase even more as the rest of the new playbook is implemented, bankers say. Asked if
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Feb 19, 2014
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Online Banking Tip of the Day: Summary of Actions Since Previous CNBillPay Session
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Did you know with CNBillPay you can view a summary of actions that have occurred since your last session? This is a simplified list to show you what has taken place since the last time you accessed CNBillPay, and is one of the nice features the ‘Home’ page offers.
How: Access ‘CNBillPay’ from within the Online Banking Center and navigate to the ‘Home’ page. If the ‘Home’ page is your default start page you are already there. Otherwise you can get to the ‘Home’ page from any page by pressing ‘home’, located on the top right under ‘view demo’. There are four sections on the ‘Home’ Page, the bottom left section is ‘Since you last logged in…’. In this section transactions that processed are listed first, followed by reminders that were sent. For related tips click the link on the left.
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Feb 19, 2014
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Online Banking Tip of the Day: Submit a Stop Payment Request for a Check
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Did you know in the Online Banking Center you can submit a stop payment request for a check? When you need to place a stop payment on a single check or a series of checks, this is an easy and convenient way to do that.
How: From the ‘Services’ menu, select ‘Stop Payment’ and complete the information for your request. Review what you have selected and entered, for accuracy. Press ‘Submit’ to finalize the request. Our standard stop payment fee applies for each request submitted. For related tips click the link on the left.
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Feb 18, 2014
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