Skip to main content

Upgrade for a Better Experience

Canandaigua National Bank & Trust would like to encourage all of our customers to update their internet browsers as new releases are made available. Using the most recent browser version ensures the best security, design experience, speed and functionality.

Continue to CNBank.com

If you have any comments or concerns, please contact our Customer Call Center at 585.394.4260 ext. 0.

Your Bank > News

CNB News

News RSS Feed

Title
Date
May 22, 2015
Online Banking Tip of the Day: Search for Transfers By Dollar Amount, Grouped By the Date Originated
Did you know in the Online Banking Center you can search for transfers by dollar amount and have them grouped by the date they were originated?  Different search options, in combination with grouping, makes it easier for you to locate and organize the transfers you have initiated online.
How:  Log in to the CNB Online Banking Center.  From the ‘Accounts’ menu, select ‘Online Activity’.  Press ‘Search’ to display the ‘Search Criteria’ drop-down menu and choose ‘Amount’.  Enter a ‘Minimum Amount’, ‘Maximum Amount’, use the ‘Group By’ drop-down to select ‘Created’, and then press ‘Submit’.
May 22, 2015
May 21, 2015
Finger Lakes Land Trust and the Wood Library Host Informative Workshop

Join the Finger Lakes Land Trust and the Wood Library for an informative workshop on tax advantaged ways to build charitable gifts into your estate plan.  Learn more about how you can leave a legacy from Jim Terwilliger, PhD, CFP,

May 21, 2015
May 21, 2015
Online Banking Tip of the Day: Skip a Payment Within a Recurring Payment Series in CNBillPay
Did you know with CNBillPay you can skip a payment within a recurring payment series?  This is helpful if you want to skip a specific occurrence in a recurring payment series, while the rest of the series continues as scheduled.
How:  Access ‘CNBillPay’ within the Online Banking Center.  From the ‘Payments’ menu, select ‘Scheduled Payments’.  Locate the payment and click ‘Edit’ (when you select edit for a payment that is part of a recurring series, the edit box displays ‘Edit a Recurring Payment’).  Select the radio button for ‘Skip the payment scheduled on’, use the drop-down list to select the date to skip, and then press ‘Next’ for confirmation.
May 21, 2015
May 20, 2015
Online Banking Tip of the Day: Set a Message in Your Secure Mailbox to Never Expire
Did you know in the Online Banking Center you can set a secure mailbox message to never expire?  By default a secure mailbox message is set to expire six months from the date it is received.  This feature allows you to change that expiration date and keep a message until you delete it.
How:  Log in to the CNB Online Banking Center and from the ‘Services’ menu, select ‘Messages’.  Select a message to highlight it, then from the above toolbar press the icon of an envelope with a padlock, and press ‘OK’.  That message will no longer have an expiration date.
May 20, 2015
May 19, 2015
Online Banking Tip of the Day: View a List of Transfers for a Selected Account, Grouped By Status
Did you know in the Online Banking Center you can list transfers for a selected account and have them grouped by status?  When transactions are grouped by status it is easy to see what is scheduled, canceled, awaiting action and already processed.
How:  Log in to the CNB Online Banking Center.  From the ‘Accounts’ menu, select ‘Online Activity’.  Press ‘Search’ to display the ‘Search Criteria’ drop-down menu and choose ‘Account’.  Use the ‘Account’ drop-down to select the account you want to view, use the ‘Group By’ drop-down to select ‘Status’, and then press ‘Submit’.
May 19, 2015
May 18, 2015
Online Banking Tip of the Day: CNBusiness BillPay, Enhanced Bill Payment Option for Businesses
Did you know we offer an enhanced bill payment option for businesses?  If you want administrative control, customizable reports, the ability to import payees and other features in a bill payment system for your business, CNBusiness BillPay is the solution for you.
How:  CNBusiness BillPay is an enhanced bill payment system ideal for any business looking for more advanced bill pay features, as well as businesses that have multiple users with access to online accounts and bill payments.  Click here to learn more about CNBusiness BillPay and find out if it is right for your business.  If you are an existing online banking business customer and want to change your BillPay option, contact the Customer Call Center at (585) 394-4260 or (800) 724-2621, weekdays 8am-8pm, weekends 9am - 1pm.
May 18, 2015
May 15, 2015
Online Banking Tip of the Day: View the Number of Times a Recurring Transfer Occurred
Did you know in the Online Banking Center you can view the number of times a recurring transfer occurred?  This is an easy way to find out information on a recurring transfer, such as how many times it has processed.
How:  Log in to the CNB Online Banking Center.  From the ‘Transactions’ menu, select ‘Manage Recurring’ to display the recurring transactions you have created.  Locate the recurring transfer and click on it to highlight it.  In the toolbar above, press ‘View’ to open a pop-up window containing details.  Within the details is a line for ‘Executed Occurrences’, that number tells you how many times that specific recurring transfer has occurred.
May 15, 2015
May 14, 2015
Online Banking Tip of the Day: Use the CNB App to Cancel a Scheduled Transfer
Did you know with the CNB Mobile App you can cancel a scheduled transfer?  This is a convenient option for when you are on the go and have a transfer you previously scheduled, but now want to cancel.
How:  Sign in to the app and select ‘Transfer Money’ from the ‘Transactions’ section of the main menu.  For smartphones, press the ‘Activity’ button or swipe your finger left.  By default ‘Pending’ activity is displayed.  Locate and select the scheduled transfer you want to cancel.  Verify it is the transfer you want to cancel, press ‘CANCEL FUNDS TRANSFER’, and press ‘YES’ to receive confirmation the transfer is cancelled.
May 14, 2015
May 13, 2015
Online Banking Tip of the Day: Create a Recurring Payment in CNBillPay
Did you know with CNBillPay you can schedule a recurring payment?  This is an easy way to schedule a payment to a selected payee, which is always the same dollar amount and occurs at a regular frequency.
How:  Access ‘CNBillPay’ within the Online Banking Center.  From the ‘Payments’ menu, select ‘Recurring Payment’.  Use the options on the left to display the payee you want and then select the radio button for that payee.  Enter the details for the recurring payment and then press ‘Next’.  Review all the information for the recurring payment and if accurate press ‘Submit Payment’.
May 13, 2015
May 12, 2015
Environmental Impact of CNB’s Community Shred Days

Canandaigua National Bank & Trust (CNB) hosted a series of 4 community shred days at the Brighton, Canandaigua Lakeshore, Greece Latta & Long Pond, and Webster Jackson Ridge Offices. CNB partnered with Eco Green Park, located out of Rochester, to

May 12, 2015
May 12, 2015
Online Banking Tip of the Day: Cancel the Next Occurrence of a Recurring Transfer
Did you know in the Online Banking Center you can cancel the next occurrence of a recurring funds transfer?  This is helpful if you only want to skip the next scheduled transfer of a recurring transaction, rather than canceling it completely.
How:  Log in to the CNB Online Banking Center.  From the ‘Accounts’ menu, select ‘Online Activity’.  If needed utilize ‘Search’ and ‘Group By’ to filter and organize the transfers displayed. Locate the transfer you want to cancel and click the transfer to highlight it.  Then from the ‘Online Activity’ toolbar, press ‘Cancel’.  This will cancel only that occurrence and the recurring transfer will continue as scheduled with the remaining transactions.
May 12, 2015
May 11, 2015
CNB Hosts Second Meet & Greet with Wildlife Defenders

Canandaigua National Bank & Trust (CNB) will be welcoming Bridges for Brain Injury and the Wildlife Defenders for a second Meet & Greet Event, on Friday, May 8th from 11am to 2pm at the Main Office, 72 South Main Street

May 11, 2015
May 11, 2015
CNB Economic Comments May 11

To EveryoneFrom Gregory S. MacKay, Economist The only good news about the first quarter 2015 GDP report is that it beat the horrid first quarter of 2014. I’m hoping that some improvement will come in the next two estimates, because

May 11, 2015
May 11, 2015
Online Banking Tip of the Day: Maintain Your Text Banking Preferences
Did you know in the Online Banking Center you can maintain your Text Banking preferences?  This is where you can make adjustments, such as which of your accounts are enabled for Text Banking, the order in which your accounts are presented, and the account short names you created.
How:  Log in to the CNB Online Banking Center.  From the ‘Preferences’ menu, select ‘Account Preferences’, and then select ‘Text Accounts’.  Make your adjustments and when you are finished, press ‘Submit’.  To use Text Banking, you need to be enrolled in Online Banking and completed the ‘Text Banking Enrollment’ process.
May 11, 2015
May 08, 2015
Online Banking Tip of the Day: Select Options for Viewing Your Scheduled CNBillPay Payments
Did you know with CNBillPay you have options for how you want to view your scheduled payments?  These options are useful for organizing your scheduled payments to be listed in a way you choose.
How:  Access ‘CNBillPay’ within the Online Banking Center.  From the ‘Payments’ menu, select ‘Scheduled Payments’.  By default your scheduled payments are separated by ‘Pay From’ account and sorted by ‘Pay To’ in ascending order.  Use the ‘View Options’ box to choose how you want to have your scheduled payments listed and press ‘View’.
May 08, 2015
Previous 1 2 3 4 5 6 7 8 9 10  ... Next