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Feb 02, 2016
Local Artist’s “Brightscapes” Show on Display at CNB

Canandaigua National Bank & Trust features local artist, Mike Kraus, at the Alexander Park Community Office. The 23 new works of art from Kraus’ “Brightscapes” show are an exhibit of colorful landscapes both real and imaginative. The display will be

Feb 02, 2016
Feb 02, 2016
CNB Economic Comments January 29

To EveryoneFrom Gregory S. MacKay, Economist The Federal Open Market Committee’s (FOMC, Committee) December discussion whether to raise or let stand short term interest rates reminded me of a classic Yogi Berra statement “When you come to a fork in

Feb 02, 2016
Jan 25, 2016
Caton and Cator on WHAM 1180 Ask the Experts

Join Maria Caton and Donna Cator, Financial Planning Officers from the Wealth Strategies Group, and learn how to enhance your Financial Fitness in 2016. Listen to Ask the Experts, Saturday, January 30 at 8 00pm on News Radio WHAM 1180.

Jan 25, 2016
Jan 15, 2016
Online Banking Tip of the Day: Use Mobile App to Cancel a Pending Funds Transfer

Did you know you can use the CNB Mobile App to cancel a pending transfer?  This is a convenient option for when you are on the go and have a transfer you previously scheduled, but now want to cancel.
How:  Log in to the app and navigate to view your pending transfers.  Locate the transfer you want to cancel.  Select the transfer to view the details and verify it is the one you want to cancel.  If it is, press ‘View in Activity Center.’  The transfer will be expanded in the ‘Activity Center’ to show the details and you may need to scroll to see it.  In the top right of the details, in red is ‘Actions.’  Tap ‘Actions’ to open a drop-down list.  Select ‘Cancel’ and ‘Confirm’ to receive confirmation that the transfer is cancelled.

Jan 15, 2016
Jan 14, 2016
Online Banking Tip of the Day: Use Mobile App to Schedule a Recurring Funds Transfer

Did you know you can use the CNB Mobile App to schedule a recurring transfer?  This is useful for loan payments or any transfer you want to recur on a set schedule.
How:  Log in to the app and navigate to the ‘Funds Transfer’ screen.  Select a ‘From’ account, ‘To’ account, and enter the ‘Amount.’  Tap the box for ‘Make this a recurring transaction’ to place a checkmark in the box.  Select ‘How Often Should This Transfer Repeat’ and choose a ‘Frequency.’  Select the ‘Start Date’ and ‘End Date.’  When you are ready, press ‘Transfer Funds’ to receive confirmation that your series is scheduled.

Jan 14, 2016
Jan 13, 2016
Why ROC: Economic Outlook WROC-TV

Canandaigua National Bank & Trust President and CEO Frank Hamlin, III discussed the overall economy and Rochester's 2016 outlook in our Why ROC conversation. For full interview and story, click here.

Jan 13, 2016
Jan 13, 2016
Online Banking Tip of the Day: Use Mobile App to View Your List of Scheduled Transfers

Did you know with the CNB Mobile App there is a quick way to view your list of scheduled transfers?  This is a convenient way to check what you have for scheduled transfers in order to see if you need to make adjustments.
How:  Log in to the app and navigate to the ‘Funds Transfer’ screen.  On the top right of the ‘Funds Transfer’ screen, tap ‘Activity.’  Select ‘Pending’ to view a list of the transfers you have scheduled to occur.  Each transfer has the amount, date and transaction number.  Select a transfer to view more information.

Jan 13, 2016
Jan 12, 2016
Online Banking Tip of the Day: Two Ways to Navigate to Funds Transfer in the Mobile App

Did you know there are two different ways you can navigate to the ‘Funds Transfer’ screen in the CNB Mobile App?  Depending on the screen you are navigating from, you may find it easier to use one method over the other.
How:  Log in to the app. 1) From the ‘Home’ screen, on the top right, you can tap ‘More’ and then select ‘Transfer Money Now’ to go to the ‘Funds Transfer’ screen.  2) You can also, from any screen on the top left, tap ‘Menu.’  From the menu, select ‘Transactions’ to expand the menu and select ‘Funds Transfer.’

Jan 12, 2016
Jan 11, 2016
CNB Economic Comments January 11

To EveryoneFrom Gregory S. MacKay, Economist This week the Federal Open Market Committee (FOMC, Committee) released the minutes if its December 2015 meeting. The minutes contain an in depth review of economic data and the dialogue of both the Fed

Jan 11, 2016
Jan 11, 2016
Online Banking Tip of the Day: Use Mobile App to Add CNB Accounts to Your Login ID

Did you know you can use the CNB Mobile App to add CNB accounts, that you are an owner/signer on, to your login ID?  This is useful for having all of your CNB accounts available to you online, including accounts you did not originally enroll in online banking and accounts you have opened since.
How:  Log in to the app.  On the ‘Home’ screen, tap ‘Menu.’  Select ‘Services’ to expand the menu and select ‘Add/Delete Account.’  Select the radio button for ‘Add,’ enter the ‘Account #,’ select the ‘Account Type,’ and press ‘Continue.’  Your request will be processed within 1-2 business days.

Jan 11, 2016
Jan 08, 2016
Update Your Browser Now

As of January 12, 2016, Microsoft will ONLY support the most current version of Internet Explorer available for a supported operating system Windows Desktop Operating Systems         Internet Explorer Version Windows Vista SP2      Internet Explorer 9 Windows 7

Jan 08, 2016
Jan 08, 2016
Online Banking Tip of the Day: Assign Categories to Unassigned Payees in CNBillPay

Did you know with CNBillPay you can view your unassigned payees and assign categories to them?  Assigning categories to your payees will help keep them organized and create efficiency.
How:  Access ‘CNBillPay’ within the Online Banking Center.  Press the ‘My Account’ tab and from the ‘Payee categories’ box, select ‘View Categories.’  If you have payees without categories, ‘Unassigned’ will be listed as a category.  Select ‘Edit’ from the ‘Actions’ column for ‘Unassigned.’  Listed are your payees that you have not selected a category for yet.  Use the drop-down menu to select a category for each payee and then press ‘Submit.’  If you have not already added a category you want to use, add the category and then return to your unassigned payees to select the category you added.

Jan 08, 2016
Jan 07, 2016
Online Banking Tip of the Day: Help for when You Forget a Response to a CNBillPay Challenge Phrase

Did you know help is available when you have forgotten the response to one of your CNBillPay challenge phrases?  This is helpful if you are unable to continue because you do not remember your response to the challenge phrase that is presented to you.
How:  The Customer Call Center is available 7 days a week.  For assistance, send a message using ‘Messages’ within the Online Banking Center or call (585) 394-4260 or (800) 724-2621, weekdays 8am-8pm and weekends 9am-1pm.

Jan 07, 2016
Jan 06, 2016
Online Banking Tip of the Day: Search Your CNBillPay Payees in the Mobile App

Did you know you can search your CNBillPay payees within the CNB Mobile App?  This is useful if you have many payees and want to quickly locate a specific one.
How:  Log in to the app.  On the ‘Home’ screen, tap ‘Menu.’  Select ‘Transactions’ to expand the menu and select ‘CNBillPay.’  Your payees will appear alphabetically.  At the top of the screen is a field to ‘Search Payees.’  Enter a payee name to search.  As you type your list will adjust to only display payees that have a name containing the characters you have entered.

Jan 06, 2016
Jan 05, 2016
Online Banking Tip of the Day: Add Categories for Your Payees in CNBillPay

Did you know with CNBillPay you can add categories for the purpose of assigning payees to them?  Using categories will help organize your payees and make for a more efficient bill pay session.
How:  Access ‘CNBillPay’ within the Online Banking Center.  Press the ‘My Account’ tab and from the ‘Payee categories’ box, select ‘Add new category.’  Create a ‘Category’ name and press ‘Submit’ to add the new category to your list.  To add more categories, press ‘Add Category’ and repeat the process.

Jan 05, 2016
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