Did you know you can cancel a recurring funds transfer in the Online Banking Center?
How: Select ‘Manage Recurring’, under the ‘Transactions’ menu, to display the recurring transactions you have created. Locate and select the recurring transaction you want to cancel. Click ‘Cancel’ from the above toolbar and click ‘OK’. This cancels the entire series of the recurring transfer. A recurring transfer series can only be canceled in the Online Banking Center. Only individual transfers can be canceled in Mobile Banking.
Create a Recurring Funds Transfer
Managing Recurring Transactions
Canceling a Scheduled Funds Transfer
Cancel Only the Next Occurrence of a Recurring Funds Transfer
Schedule a Recurring Loan Payment Using Online Banking
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.