Did you know in the Online Banking Center you can cancel a recurring transaction? You can only cancel a recurring transaction in the Online Banking Center; only individual transfers can be canceled in the Mobile Banking App.
How: From the ‘Transactions’ menu, select ‘Manage Recurring’ to view a list of your recurring transactions. Locate and click the recurring transaction, to highlight it. From the toolbar above, select ‘Cancel’ and then ‘OK’ to immediately stop the series of transfers from continuing.
Group the List of Recurring Transactions
Sort the List of Recurring Transactions
Create an Endless Recurring Funds Transfer in Online Banking
View Details of a Recurring Funds Transfer
View the Next Payment Date for Recurring Transfers
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.