Did you know in the Online Banking Center you can disable an alert you have established? This is a nice feature if you have an alert you want to disable and reactivate in the future, instead of deleting it and then recreating it.
How: From the ‘Preferences’ menu, select ‘Alert Options’ to display the alerts you have created. Locate the alert you want to disable and click the alert to highlight it. From the toolbar, select the icon that looks like an alarm clock with a magnifying glass to open the ‘Edit Account Alert’ pop-up window. Click the box next to ‘Enable this Alert’ to remove the checkmark and then press ‘OK’.
Sort the Alerts You Have Created
Edit an Alert you Established
Add an Available Balance Alert for an Account
Create an Alert for Transactions at a Particular Store
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.