Did you know in the Online Banking Center you can search an account for a specific check? This feature is nice when you want to quickly locate a specific check in an account’s register, to verify if it has posted and review any details for the transaction.
How: When viewing an account’s register, select ‘Search’ to view the ‘Search Criteria’ drop-down list. From the list choose ‘Single Check’ to open a field to enter the ‘Check Number’. Enter the ‘Check Number’ and press ‘Submit’ to view the results. You can find any check that has posted to an account, going back as far as the oldest transaction available.
Search Account History for a Specific Amount
Search an Account for a Range of Dates
Date of Oldest Transaction Available on an Account
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.