Did you know you can review your contact info in CNBillPay? A review helps to ensure that current information is on record. Since your contact information in the Online Banking Center and in CNBillPay is maintained separately, any updates to one will not have an effect on the other.
How: Access ‘CNBillPay’ from within the Online Banking Center, select ‘View Contact Info’ from the drop-down list under ‘Options’ in the top menu bar. Your contact info displayed in CNBillPay includes: account holder name(s), address, phone number(s), email address(s) and text number.
Send Money to Anyone With CNBillPay
Use CNBillPay to Schedule a Recurring Payment
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.