Did you know with CNBillPay it is easy to update your email address and/or text number? When creating an e-notification, you select to have it sent to the email address and/or text number on record. Updating this information helps to avoid notifications from being sent to old addresses and numbers.
How: Access ‘CNBillPay’ from within the Online Banking Center, select ‘View Contact Info’ from the drop-down list under ‘Options’ in the top menu bar. Select ‘Update’ to the right of the information you wish to adjust and follow the steps. When finished your contact info will reflect your changes and confirmation will be sent to the new email address or text number.
Review Contact Info in CNBillPay
Send Money to Anyone With CNBillPay
Use CNBillPay to Schedule a Recurring Payment
If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.