Skip to main content

Upgrade for a Better Experience

Canandaigua National Bank & Trust would like to encourage all of our customers to update their internet browsers as new releases are made available. Using the most recent browser version ensures the best security, design experience, speed and functionality.

Continue to

If you have any comments or concerns, please contact our Customer Call Center at 585.394.4260 ext. 0.

Your Bank > News

Online Banking Tip of the Day: Update Email and Text Number for CNBillPay Notifications

October 18, 2013

Did you know with CNBillPay it is easy to update your email address and/or text number?  When creating an e-notification, you select to have it sent to the email address and/or text number on record.  Updating this information helps to avoid notifications from being sent to old addresses and numbers.
How:  Access ‘CNBillPay’ from within the Online Banking Center, select ‘View Contact Info’ from the drop-down list under ‘Options’ in the top menu bar.  Select ‘Update’ to the right of the information you wish to adjust and follow the steps.  When finished your contact info will reflect your changes and confirmation will be sent to the new email address or text number.

Related Tips:
Review Contact Info in CNBillPay
Send Money to Anyone With CNBillPay
Use CNBillPay to Schedule a Recurring Payment

If you have additional questions, please call our Customer Call Center at (585)394-4260 ext. 0 or fill out a contact us form.
Contact Us